Repairs

Occasionally things go wrong. We understand how frustrating it can be when you are looking forward to relaxing in your Hot Tub / Swim Spa and its not working right. Call us, sometimes we can help you over the telephone for FREE! If not, then our Certified Hot Tub Engineers can help get you back up and running in no time.

our hot tub & swim spa service packages

hot tub clean & refresh

£220

  • Inspection for any immediate problems
  • Strong chemical cleaner to eradicate biofilm and bacteria from the pipework in the hot tub
  • Emptying the water
  • Cleaning the hot tub cabinet, cover, headrests, jets, filter housing
  • Cleaning the filters
  • Refilling the hot tub
  • Balancing the chemicals
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hot tub service

£330 320

  • A Clean and Refresh plus
  • Open the cabinet and inspect all the components
  • Visually check all the wiring
  • Visually look for evidence of leaks and joints leaking
  • Visually look for signs of scale etc.so we can advise on water chemistry
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swim spa clean & refresh

£320*

  • Inspection for any immediate problems
  • Strong chemical cleaner to eradicate biofilm and bacteria from the pipework in the swim spa
  • Emptying the water
  • Cleaning the swim spas cabinet, cover, headrests, jets, filter housing
  • Cleaning the filters
  • Refilling the swim spa
  • Balancing the chemicals
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swim spa service

£430°

  • All services from the swim spa clean and refresh
  • Open the cabinet and inspect all the components
  • Visually check all the wiring
  • Visually look for evidence of leaks and joints leaking
  • Visually look for signs of scale etc.so we can advise on water chemistry
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*£495 Combined hot tub & swim spa refresh. | °£595 Combined hot tub & swim spa service.

Or maybe you prefer a membership plan? Click here for more information.

Repairs

Occasionally things go wrong — and we know how frustrating it is when you’re looking forward to relaxing in your hot tub or swim spa and it’s not working properly. We provide hot tub repairs in Solihull and within a 20-mile radius, and we’ll always try to help as quickly as possible.

Give us a call on 01564 700 193 — in many cases we can help you troubleshoot the issue over the phone for free. If the problem needs a visit, our CHTT certified hot tub engineers can diagnose the fault and get you back up and running as soon as possible.

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Common hot tub repair problems we fix

Hot tub not heating

If your hot tub isn’t heating properly (or won’t heat at all), it could be a heater issue, flow problem, sensor fault, or a circulation/pump problem. We’ll diagnose the cause and get your system running safely again.

Hot tub keeps tripping electrics / RCD

A hot tub that keeps tripping the electrics can be caused by heaters, pumps, blowers, ozone/UV units, or moisture affecting components. This is a common issue and needs safe, methodical testing. We’ll identify what’s causing the trip and explain your options clearly.

Hot tub leaks

Not sure where the water is going? Leaks can come from pipework, unions, pumps, heaters, or jets. We’ll locate the source of the leak and recommend the most cost-effective repair.

Pump / jets problems

If the jets are weak, intermittent, noisy, or not working at all, it may be a pump fault, blockage, air lock, or control issue. We’ll check the system and restore proper flow and performance.

Error codes & control panel faults

Seeing an error code or warning message? We can help interpret the fault, test the relevant components, and carry out repairs where needed. If you can, tell us the code and the make/model when you call.

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Contact us

Got a question?

If you have an enquiry regarding any of the services detailed on this website, we would love to hear from you. Call, visit us or use the contact form below and one of our team experts will be touch.

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maintenance

other maintenance